SPLOP!Support

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Support

Last updated: 14 October 2026

Something not working, or a question? Write to jlq.software@gmail.com and I will get back to you. For a bug, it helps a lot to know your iPhone or iPad model, the iOS version and the game version (shown at the bottom of Settings and at the end of Help).

How do I play?

Shoot a piece and it splits into two twins; three alike (same size and colour) that touch each other vanish. Keep the pile from crossing the line. In the menu, Help explains the rules and the weapons, and Watch the video shows it in 30 seconds.

What is the difference between SPLOP! Classic and SPLOP! Rain?

Classic is turn based: every shot counts and you progress through difficulties. Rain is real time: balls keep falling and you have to break them before the pile reaches the line.

How do I move the cannon?

Hold the cannon for a moment (a ring fills around it) and drag it anywhere on the board. Away from the walls it shoots in every direction; against a wall, that wall is the limit.

How do I change weapons?

Swipe left or right on the cannon: the selector opens with the weapons you have won. You can also tap an icon in the cannon's row.

What does the Arm button do?

When it is red, the game picks the best weapon for you at every moment. If you pick a weapon yourself, it turns off.

I fired by mistake. How do I cancel a shot?

While aiming, move your finger back to the cannon and release it there: no shot is fired.

The pieces move when I tilt my phone. Can I turn it off?

Yes: in Settings → Controls you can turn tilt and shake off.

Can I start at a higher difficulty?

Yes, in SPLOP! Classic: Settings → Difficulty lists every difficulty you have reached.

Why is everything Halloween?

From 1 October to 7 November, with the world set to "Random every game", the game wears its Halloween theme. To play in another world, pick it in Settings → World.

How do I see the leaderboards?

In the menu, Rankings opens the Game Center leaderboards: the best score in each mode, this week's best and the highest difficulty in SPLOP! Classic. At the end of a game, See ranking opens the one for the mode you just played.

I don't show up on the leaderboards.

You need to be signed in to Game Center (device Settings → Game Center) and online. When the game opens with Game Center signed in, it also sends the best scores already saved on your device. Weekly leaderboards start from zero every week.

Is my progress kept if I delete the app?

No. Best scores, difficulties and settings live only on your device, and uninstalling the app deletes them completely. There is no cloud backup and no user account. Whatever you already sent to Game Center stays on its leaderboards.

How do I change the language?

Settings → Language lets you pick Spanish or English. The change is immediate.

When do ads appear?

From version 1.1, never while you play. Now and then one appears when you leave the game-over screen ("Play again" or "Main menu"): none in your first games and, after that, at most one every three games, with several minutes between two. None after a very short game.

What is "Watch an ad to continue"?

Your second chance: when you lose, you can watch an ad and the game goes on without the pieces that were over the line (in SPLOP! Rain, also with a few seconds without new balls). Once per game, and only if you ask for it.

How do I remove the ads?

With the "No ads" purchase in Settings → Ads: a one-time payment that permanently removes the ads between games. The second chance stays available, because it only plays if you ask for it. The full game stays free; the purchase unlocks nothing else. If you switch devices, use "Restore purchases" with the same Apple ID.

I bought "No ads" and still see ads between games.

Check that you are signed in with the Apple ID you used to buy it and tap "Restore purchases" in Settings → Ads. If they still appear, write to me.

Does the app need an internet connection?

No. The whole game works offline. A connection is only needed for the Game Center leaderboards (best scores you make offline reach them the next time you open the game online) and for ads: offline there are none, and no second chance either.

I cannot hear the music or the sound effects.

Check in Settings → Sound that music and effects are on and their volume is up. The game plays even when the iPhone is in silent mode.

Is it suitable for children?

Yes. It collects no personal data. The app is flagged as directed to children: ads are always non-personalized and rated for all audiences, and they never appear during a game. The "No ads" purchase is handled by Apple, with its parental controls. The leaderboards belong to Apple's Game Center and are optional.